Shipping policy

Shipping Policy

At Laphrēo, we are committed to delivering quality products as quickly as possible. Please review our shipping policy before placing your order.

Processing Time

All orders require processing before they are shipped. Processing times typically range from 3–15 business days. This processing period does not include shipping transit time.

During periods of high demand, product launches, holidays, or promotional events, processing times may be extended.

Pre-Order Items

Some products may be offered as pre-orders. If an item is a pre-order, it will be clearly stated in the product description before purchase.

Pre-order items are produced or prepared after an order is placed and may require additional processing time beyond our standard 3–15 business day window. Estimated shipping timeframes, when available, will be listed on the product page.

If your order contains both pre-order and in-stock items, your order may be shipped together once the pre-order item is ready unless otherwise stated.

Shipping

Once your order has been processed, you will receive a shipping confirmation email with tracking information (when available). Shipping transit times vary depending on your location and the shipping carrier selected at checkout.

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Delays

While we strive to meet our estimated processing and shipping times, delays may occasionally occur due to factors outside of our control, including carrier delays, weather, customs processing, or high order volume. We appreciate your patience and understanding.

Questions

If you have any questions regarding your order or our shipping policy, please contact our customer support team, and we'll be happy to assist you.